Mori Home - Emmas Mattress - Kakadu 3D

Product Details
Product specifications and details
Mattress Introduction
Combo Offer

商品名稱	Emmas - Kakadu 3D
Size	2.5' x 6' (76x183cm), 2.5' x 6'3" (76x190cm) , 3' x 6' (91x183cm), 3' x 6'3 (91x190cm), 3.5' x 6' (107x183cm) , 3.5' x 6'3 (107x190cm), 4' x 6' (122x183cm), 4' x 6'3 (122x190cm), 4.5' x 6' (137x183cm), 4.5' x 6'3 (137x190cm), 5' x 6' (152x183cm), 5' x 6'3 (152x190cm), 5' x 6.5' (152x198cm), 5.5' x 6' (166x183cm), 5.5' x 6'3 (166x190cm), 5.5' x 6.5' (166x198cm), 6' x 6'3 (183x190cm), 6' x 6.5' (183x198cm), 6' x 6.7' (183x203cm)
Thickness	7", 9"
贈品	不需要, simple枕頭, 冷氣被(204X230cm), 床褥保護套
生產時間	現成款式預計生產預時二至六星期，訂造款式請聯絡客服人員查詢。
發貨需知	於本平台購物閣下可選擇使用本公司提供的物流服務，在特殊情況下本公司可能會收取額外服務費用，包括但不限於樓梯費、入村費、偏遠地區費等，有關詳情請查看流物細則。
有關傢俱尺寸	傢俱測量會有±3CM誤差，以實際量度尺寸為準
聲明	工作人員會於送達上門後為產品拍照用作記錄用途，作業期間所拍攝的照片及影片或有可能發佈在本公司的包括但不限於網站、社交媒體、刊物、印刷等用途。

Frequently Asked Questions (FAQ)

We have compiled some frequently asked questions and are providing some information here. If this does not resolve your doubts, please feel free to contact our customer service team via WhatsApp or by calling 2338 6262 .

Store Address & Open Days

Mori Home currently has two stores, one in Mong Kok and the other in Kwun Tong, each displaying different styles. Information for each store is below;

Kwun Tong Store: Basement Unit E&C, Phase 2, Kwun Tong Industrial Centre

View the styles in the Kwun Tong showroom

Mong Kok Store: 301B, 3/F, 618 Shanghai Street, Mong Kok

View the styles in the Mong Kok showroom

The store is open from 11:00 to 20:00 daily.

Delivery schedule and delivery arrangements

Regarding "delivery time"

On our product description page, you can find information about "delivery time". Our delivery time status is divided into three categories: "green" , "yellow" and "red" .

"Green" indicates that there is sufficient stock and there is no need to wait for re-production. The goods can be delivered to your door soon, with an estimated delivery time of two to three weeks after order confirmation.

"Yellow" indicates that stock may be tight, but there is a chance to secure some in stock. If you are interested in this style, please contact our customer service team and we will check the latest stock status for you.

"Red" means there is currently no stock, and you will have to wait for the production of a new batch. The production period is generally about two weeks, and including the logistics time, it is estimated that the goods will take four weeks or more to arrive.

Regarding delivery arrangements

If you choose our logistics delivery service, our logistics department will contact you as soon as we are aware of the shipment progress. If your delivery location has special circumstances, we reserve the right to charge additional fees such as stairwell fees/entry fees. Please refer to our logistics terms and conditions for details of these fees.

Remove Old Furniture & Mattresses

Regarding old mattresses

If you have old mattresses that need to be disposed of, Mori Home delivery personnel will charge a disposal service fee of HK$200 to HK$400 per mattress (HK$200 for mattresses 4 feet or smaller). Mori Home delivery personnel will collect the designated mattresses and dispose of them at the waste station.

Regarding old furniture

If you have old furniture that needs to be disposed of, please take a picture of the furniture and send it to our Whatsapp 23386262. Our customer service staff will estimate the disposal cost for you. After both parties confirm, Mori Home's delivery personnel will take the designated furniture to a place that accepts large waste for disposal on the delivery day.

Maintenance and after-sales service

Mattress maintenance and after-sales service

Regardless of brand, all mattresses sold in our store come with a 10-year structural warranty. For further details regarding the warranty, please contact our customer service department via Whatsapp 23386262 .

Furniture maintenance and after-sales service

When you purchase furniture from our store, please carefully check the goods for any damage during transportation upon confirmation of receipt. If any damage is found, we will arrange for repair personnel to repair or replace the entire item.

Return and exchange service

Upon receiving the goods, we recommend that you conduct a thorough and careful inspection. If you find any damage, please report it to our customer service department and request a replacement.

Under normal circumstances, we do not accept returns or exchanges for items that have left our store. In case of special circumstances, please contact our customer service department via Whatsapp 23386262 .

Return and exchange terms

Emmas - Kakadu 3D

Free shipping on all mattresses.

7-14 days deliver

Multiple online payment methods

Secure online transactions

Emmas - Kakadu 3D

Emmas - Kakadu 3D

Similar products

Recently viewed products

Frequently Asked Questions (FAQ)

Regarding "delivery time"

Regarding delivery arrangements

Regarding old mattresses

Regarding old furniture

Mattress maintenance and after-sales service

Furniture maintenance and after-sales service

Emmas - Kakadu 3D

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Free shipping on all mattresses.

7-14 days deliver

Multiple online payment methods

Secure online transactions

Emmas - Kakadu 3D

Emmas - Kakadu 3D

Product Details

Product specifications and details

Combo Offer

Similar products

Recently viewed products

Frequently Asked Questions (FAQ)

Regarding "delivery time"

Regarding delivery arrangements

Regarding old mattresses

Regarding old furniture

Mattress maintenance and after-sales service

Furniture maintenance and after-sales service

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